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I wish it would have come with the backing plate to cover the area from removing the old thermostat. But the product itself is awesome.
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5/31/21 (Broad Channel, NY)
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Works great from my phone… the price was right but, you do need the extra wire in my case to keep the batteries charged…I bought a transformer and wired it right up.. had no issues…. Good buy!!!
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We installed the Nest 2 weeks ago and have not had to adjust the temperature more that the first day. We love the fact that it "knows" what temps we like.
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Great product. Elegant look. Very easy to operate. Installed in no time.
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I’m happy with the new Nest thermostat but it does take some getting use to because it is WiFi dependent for both installation and full function operation. If you’re pretty handy it’s not difficult but if not you will want to call your A/C tech to install, especially if you need the “C” wire and your current thermostat doesn’t have one. (Watch some of the installation videos on YouTube before you start). Most people will find they need a backplate to cover the unfinished area behind the old thermostat since the Nest is much smaller than most existing thermostats. I thought the only backplate offered (which is not included) was ugly so I refinished and painted the area behind the old thermostat which made for a very clean, minimalist installation. Installation guidance and settings are done using the Nest app which you should download before you start.
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Outstanding smart thermostat, aesthetically pleasing to the eye and performs flawlessly. I’m very happy with this purchase and highly recommend it.
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defective and they will NOT replace it
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Horrible. I set it up and it ran for a couple minutes before shutting off. My house went up in temp quickly. I tried over riding the set temp and it continued to not respond. I disconnected and went back to my old thermomstat. So frustrating.
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9/27/21 (Casa Grande, AZ)
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A little difficult to install. But once installed it has worked great. It was ordered for my electric company (APS) to adjust temperature of the home during times if high electric usage.
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so far it has been great.
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