| Ground connection required |
| Does not detect motion through glass |
| Sensor can be bypassed to keep the lights on by extending the time out period to as long as 30 minutes. However, you will not be able to override the sensor so the lights stay on indefinitely |
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| Troubleshooting |
| Problem: Cannot switch power on or off with a newly installed switch |
| This sensor requires a true earth ground connection in order to operate properly. First ensure that the device's green and bare wires are connected to the ground in your wallbox. If you do not have a ground available, this device will not function properly. If you do have a ground but are still experiencing this issue, it's possible that your ground wire does not directly return to your breaker panel. In that situation a true earth ground connection would need to be introduced, or this device may not function properly. If you believe this is the issue, contact Lutron's support line at 844-LUTRON1 |
| Problem: Lights do not turn on when space is occupied |
| This is a vacancy only sensor, so the switch does not operate like this |
| Problem: Lights turn off while space is occupied |
| Sensor's timeout is too short for this application. Increase the timeout as shown in the Installation Instructions |
| Sensor's sensitivity is set too low, change it to high sensitivity |
| Sensor does not have full view of the room. Move objects blocking its line of sight |
| Problem: Lights will not turn off once space is unoccupied |
| Sensor's timeout may be set for too long |
| An external noise such as an HVAC vent is interfering with the sensor. Try changing the sensitivity to low
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