| Dual circuit |
| Neutral connection required |
| Does not detect motion through glass |
| Sensor can be bypassed to keep the lights on by extending the time out period to as long as 30 minutes. However, you will not be able to override the sensor so the lights stay on indefinitely |
| Do not apply 120V and 277V to different circuits on the same sensor. Use two separate sensors for this kind of application |
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| Troubleshooting |
| Problem: Lights do not turn on when space is occupied |
| Multi-location or 3-way wiring may be incorrect. If using with a 3-way mechanical switch, check wiring changes were made at the mechanical switch according to step 3 of the Installation Instructions |
| Sensor mode is set to vacancy (manual-on) |
| Sensor is set to one of the Ambient Light Detection (ALD) settings and the room is too bright for the current light level setting |
| Problem: Lights turn off while space is occupied |
| Sensor's timeout is too short for this application. Increase the timeout as shown in the Installation Instructions |
| Sensor's sensitivity is set too low, change it to high sensitivity |
| Sensor does not have full view of the room. Move objects blocking its line of sight |
| Problem: Lights will not turn off once space is unoccupied |
| Sensor's timeout may be set for too long |
| An external noise such as an HVAC vent is interfering with the sensor. Try changing the sensitivity to low |
| Problem: Lights turn on in vacancy mode |
| In vacancy mode, a 15 second grace period follows the timeout where the sensor will turn the lights back on if it senses motion
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